Service BDR

MILLENIUM AUTOMOTIVE SPORT DURSTDurham, NC
10d

About The Position

Automotive Service Business Development Representative - Base Hourly Rate PLUS monthly bonus. If you've been looking for a career opportunity that will offer personal and business growth, in addition, allow you to obtain the monetary goals you've always desired, then take a few minutes and apply with us today. We provide all paid training for this position! Sport Durst Automotive Group of Durham is currently seeking enthusiastic, self-motivated individuals to join our multi franchise internet Service Call Center team. If you're looking for a way to earn and set your own income, then we are offering you the opportunity to make it happen. All you need to bring to the table is a positive attitude, willingness to learn and motivation to grow and succeed. Our professional Business Development staff can take advantage of our company provided on-going training programs, including any web-based training. Job Summary Service BDR is directly responsible for monitoring and following up with scheduled service appointments. Determining each customer’s needs by actively listening, learning, understanding, and following call and email scripts when applicable. In addition to scheduling and confirming service appointments, Service BDR's assist callers who have questions regarding the services or products offered by our service teams by the use of their knowledge to answer questions. In addition to offering competitive pay and monthly performance bonuses, we go above and beyond to ensure our team members are well taken care of. Here are some of the benefits and perks we provide: Comprehensive Health Benefits: We offer medical, dental, and vision insurance plans to help our employees and their families stay healthy and happy. Retirement Savings Plan: We understand the importance of planning for the future, which is why we offer a 401(k) plan with employer matching contributions. Paid Time Off: We believe in work-life balance and provide generous paid time off for vacations, holidays, and personal days. Flexible Work Arrangements: We understand that life can be unpredictable, so we offer flexible work arrangements to accommodate our employees' needs. Employee Assistance Program (EAP): We provide confidential counseling and support services to help our employees navigate life's challenges. Recognition and Rewards: We appreciate our employees' hard work and dedication and recognize their contributions through various rewards and recognition programs. Employee discounts on purchases and/or service work Etc.

Requirements

  • positive attitude
  • willingness to learn
  • motivation to grow and succeed

Responsibilities

  • monitoring and following up with scheduled service appointments
  • Determining each customer’s needs by actively listening, learning, understanding, and following call and email scripts when applicable
  • scheduling and confirming service appointments
  • assist callers who have questions regarding the services or products offered by our service teams by the use of their knowledge to answer questions

Benefits

  • competitive pay
  • monthly performance bonuses
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) plan with employer matching contributions
  • paid time off for vacations, holidays, and personal days
  • flexible work arrangements
  • Employee Assistance Program (EAP)
  • Recognition and Rewards programs
  • Employee discounts on purchases and/or service work
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