Service BDC Agent - Ira Subaru
About The Position
Ira Subaru is part of the fast-growing Group 1 Automotive , a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our Service team . In addition to competitive pay we offer our associates the following benefits: Health Insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Outstanding Customer Service
Requirements
- Auto dealership Internet or Business Development Center (BDC) experience is a plus!
- Superior communication and customer service skills
- Solid working knowledge of the Internet
- Maintaining a positive, can-do attitude
- High School Diploma or equivalent
- All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment
Nice To Haves
- Auto dealership Internet or Business Development Center (BDC) experience is a plus!
Responsibilities
- Receive inbound service calls
- Contact present customers (phone, email) to maintain and improve customer loyalty
- Develop pipeline of service opportunity leads through networking, cold calling, and referrals
- Work with service and sales department to increase service traffic
- Stay up to date on active service specials and ongoing Subaru manufacture recalls
- Properly inform and advise customers on what to expect with their service appointments
Benefits
- Health Insurance
- Dental insurance
- Vision
- Life
- Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
