Subaru Internet BDC Sales Manager

Subaru Evergreen Park • Evergreen Park, IL

9d

About The Position

The Subaru Internet Sales Manager is responsible for leading and growing the dealership’s digital sales operation. This role oversees internet lead performance, manages the BDC / Internet Sales team, and ensures customers receive a fast, transparent, and exceptional buying experience that aligns with Subaru’s core values of trust, safety, and long-term relationships. This position requires a hands-on leader who understands digital retailing, lead management, and people development while driving measurable results.

Requirements

• Prior experience managing Internet Sales or BDC teams (automotive preferred)
• Strong understanding of CRM systems and lead management processes
• Proven ability to coach, motivate, and hold teams accountable
• Excellent communication and leadership skills
• Data-driven mindset with the ability to analyze performance metrics

Nice To Haves

• Subaru experience is a plus, but not required

Responsibilities

• Manage and lead the Internet Sales / BDC team
• Oversee all inbound and outbound internet, phone, text, and chat leads
• Ensure fast response times and consistent follow-up processes
• Set performance standards for appointments, show rates, and sales
• Monitor CRM activity, lead quality, and team accountability
• Train, coach, and develop team members on phone skills and process
• Collaborate with Sales Managers to ensure smooth handoff and closing
• Optimize scripts, templates, and digital communication strategies
• Analyze reports and adjust strategies to improve conversion rates
• Maintain Subaru brand standards in all customer interactions

Benefits

• Competitive compensation package
• Established Subaru brand with loyal customer base
• Supportive leadership and proven sales processes
• Opportunity for career growth within the dealership or auto group
• Positive, professional work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed