SERVICE ASSISTANT

VERMEER GREAT PLAINS INC•Brookline, MO

About The Position

The Service Assistant will perform tasks that contribute to a safe, clean work environment for all Service Technicians and customers. The Service Assistant will support the Service Department in maintaining an efficient department while learning the basics of the industry.

Requirements

Must be committed to and take a pro-active approach to our Company Mission, Vision and Values
Strong PC proficiency with MS Windows and MS Office Suite
Self-motivated with the capacity to analyze a situation and prioritize tasks
Familiarity with hand tools
Aptitude for mechanics with excellent problem-solving skills and attention to detail
Demonstrated safe work habits
High degree of customer service to both internal and external customers
Strong ability to adapt to the people and environment around them - customers, suppliers, co-workers and manufacturer's employees
Ability to conduct yourself in a professional, ethical and reliable manner
Strong verbal and written communication skills in order to communicate professionally, respectfully and honestly at all times
Ability to operate industrial equipment, including forklift, overhead hoist, etc.
Good working knowledge of equipment operations and mechanical functions
Must be able to lift at least 50 lbs, stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear 100% of the time
Ability to be exposed to extreme weather elements, including wet and/or humid conditions, extreme cold and extreme heat regularly
Ability to withstand moderate to high noise level in working environment regularly
Regular attendance is required
Must be able to work overtime and/or weekends as needed
High School diploma/GED and 1 year of experience in the same or similar role and/or industry; or equivalent combination of education and experience required
Equipment operator experience required
Must have a valid unrestricted Driver’s License and ability to maintain one throughout employment
Background check, pre-employment drug testing and clean driving record required

Responsibilities

Safely load and unload equipment
Daily inspections of forklift and shop equipment
Clean, wash, grease and organize all equipment
Clean wash bays
May include mowing and yard maintenance
Refuel and operate equipment, including forklift, as necessary
First assistant/attendant to Sales requiring machine traffic solution/loading
Perform and report bi-weekly yard inventories
Monitor outside fuel containment/storage for capacity & safety
Help maintain cleanliness, neatness and safety of employee areas, shop, yard and building
Seasonally winterize equipment
Run/pick up parts if needed
Provide general assistance around the shop, including administrative and technical tasks
Greet customers and perform machine intake procedures
Open workorders and add them to service schedule spreadsheet
Take and upload digital pictures of equipment
Clean and organize all shop tools
Perform HDD tooling/piercing tool repairs
Stay current with the latest trends and developments within your field and industry by continuing your education with Factory Service Schools, VGP Service Schools, Individual Development Plans, etc.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in Employee Handbook
Other duties as assigned