Service Assistant

SC Wings Block, LLC•Mission Viejo, CA

42d

About The Position

The Service Assistant position assists the server and bartender teams in providing guests with friendly and prompt service in order to create legendary experiences.

Requirements

Superior guest service and hospitality skills
Knowledge of proper sanitation, food safety, RAS and security procedures
Strong verbal communication and interpersonal skills
Skill in time management and organization with attention to detail
Ability to take direction and execute team and BWW objectives
Capacity to follow specific service time and guidelines
Ability to maintain a high degree of pace and intensity for an extended period of time

Responsibilities

Busses, cleans and sanitizes tables and chairs according to company standards
Properly resets tables for future guests
Maintains dining room and bar floor cleanliness throughout service
Ensures FOH High Touchpoint cleaning is completed and documented according to company standards
Scans tables during service and pre-busses tables of existing guests as necessary
Assists in running food and drinks to guests’ tables, paying close attention to pivot points/seat numbers
Removes dirty dishes from behind the bar as needed and maintenance cleans behind the bar when necessary
Runs bar glass washer or heart of house dishwasher as needed
Refills server and bar ice wells and supplies (takeout boxes, silverware, cups/glassware, cleaning supplies) at the beginning and end of each shift, and during service
Diligently follows safety requirements and models behavior that protects them and others
Stays current on all federal, state, local and company required training and certifications
Other duties as assigned