Service and Sales Coordinator

XPELScottsdale, AZ
8h

About The Position

The Service and Sales Coordinator ensures that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL installation locations.

Requirements

  • High School Diploma or GED
  • 2+ years' experience preferred in a sales or administrative role
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
  • Ability to communicate professionally and effectively
  • Excellent phone, interpersonal, and organizational skills
  • Demonstrates a sense of urgency and timeliness
  • Ability to work independently with limited supervision
  • Demonstrates a sense of urgency and timeliness
  • Ability to work independently with limited supervision

Responsibilities

  • Gaining knowledge of XPEL products
  • assisting customers with questions on XPEL products and services
  • Assist with creating and maintaining installer schedules and scheduling of customer installs
  • Track order progress and communicate with customers accordingly
  • Check-in vehicles and inspect for pre-existing damages
  • Creating estimates, invoicing and billing
  • Reporting and processing of RA’s and payment credits.
  • Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
  • Create are review job lists for all locations
  • Assisting the Market Manager with administrative and office work as needed
  • Occasionally helping to shuttle vehicles from one location to another (current driver license required)
  • Other duties as assigned
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