Service and Sales Coordinator

XPEL•Scottsdale, AZ

About The Position

The Service and Sales Coordinator ensures that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL installation locations. Since the day XPEL was founded, we’ve strived to provide the best possible products, services, and support for customers and installers alike. With a comprehensive array of offerings for automotive, watercraft, home, and office applications, there’s sure to be a solution to fit your needs. XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

High School Diploma or GED
2+ years' experience preferred in a sales or administrative role
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
Ability to communicate professionally and effectively
Excellent phone, interpersonal, and organizational skills
Demonstrates a sense of urgency and timeliness
Ability to work independently with limited supervision
Demonstrates a sense of urgency and timeliness
Ability to work independently with limited supervision

Responsibilities

Gaining knowledge of XPEL products
Assisting customers with questions on XPEL products and services
Assist with creating and maintaining installer schedules and scheduling of customer installs
Track order progress and communicate with customers accordingly
Check-in vehicles and inspect for pre-existing damages
Creating estimates, invoicing and billing
Reporting and processing of RA’s and payment credits.
Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
Create are review job lists for all locations
Assisting the Market Manager with administrative and office work as needed
Occasionally helping to shuttle vehicles from one location to another (current driver license required)
Other duties as assigned