Service and Install Technician

State Industrial•Tampa, FL

About The Position

State Cleaning Solutions, Installation Technician is responsible for coordinating and completing required installs for the assigned district. This position will also support warehouse inventory initiatives and service call support.

Requirements

High school diploma
Ability to operate assigned vehicles according to corporate fleet policy
Proven ability to sell value added products
High degree of mechanical aptitude (Plumbing, electrical, mechanical)
Efficient at problem troubleshooting and resolution
Exceptional customer service skills and interface
Must be able to lift up to 60 lbs.

Nice To Haves

Preferred previous warewashing/laundry experience
Customer service/sales background

Responsibilities

Manage Installs in the assigned region
Take installation requests from the manager for the district and record them for follow-up
Ensure equipment and product is available prior to install to complete installs in one stop
Control the quality of all installations including equipment, product and support material installations, i.e. wall-charts, MSDS, order guides, etc.
Manage Install schedule and assigned workflow
Assist in inter-district coverage when needed
Assist in inventory control and ordering
Submit asset movement forms for all inventoried equipment being installed
Utilize our handheld device software for all parts, equipment and products delivered
Improve technical knowledge of machines and equipment
Maintain contact with technical support from vendors
Maintain equipment manuals and encourage access by all reps
Assist with other service issues as assigned
Respond to service requests from reps and supervisor
Maintain all company-issued equipment, vehicles, etc
Other duties as assigned
Must be able to work flexible hours as needed