Service and Install Technician

State Industrial - Recruiting • Tampa, FL

1d

About The Position

State Cleaning Solutions, Installation Technician is responsible for coordinating and completing required installs for the assigned district. This position will also support warehouse inventory initiatives and service call support.

Requirements

• High school diploma
• Ability to operate assigned vehicles according to corporate fleet policy
• Proven ability to sell value added products
• High degree of mechanical aptitude (Plumbing, electrical, mechanical)
• Efficient at problem troubleshooting and resolution
• Exceptional customer service skills and interface
• Must be able to lift up to 60 lbs.

Nice To Haves

• Preferred previous warewashing/laundry experience
• Customer service/sales background

Responsibilities

• Manage Installs in the assigned region
• Take installation requests from the manager for the district and record them for follow-up
• Ensure equipment and product is available prior to install to complete installs in one stop
• Control the quality of all installations including equipment, product and support material installations, i.e. wall-charts, MSDS, order guides, etc.
• Manage Install schedule and assigned workflow
• Assist in inter-district coverage when needed
• Assist in inventory control and ordering
• Submit asset movement forms for all inventoried equipment being installed
• Utilize our handheld device software for all parts, equipment and products delivered
• Improve technical knowledge of machines and equipment
• Maintain contact with technical support from vendors
• Maintain equipment manuals and encourage access by all reps
• Assist with other service issues as assigned
• Respond to service requests from reps and supervisor
• Maintain all company-issued equipment, vehicles, etc
• Other duties as assigned
• Must be able to work flexible hours as needed

Benefits

• Career Opportunity.
• Work-life balance.
• Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED