SERVICE ADVISOR

LEIF JOHNSON FORD II LTD • Austin, TX

1d

About The Position

Leif Johnson Automotive is growing, and our Austin store needs a proven Service Advisor who loves helping customers and keeping the shop running smoothly. If you bring professionalism, energy, and at least two years’ advisor experience, let’s talk.

Requirements

• At least 2 years of experience as a Service Advisor in the automotive industry
• Strong communication and interpersonal skills
• Exceptional customer service and problem-solving abilities
• Knowledge of automotive repair and maintenance processes
• Ability to multitask and work under pressure in a fast-paced environment
• Proficiency in using dealership management software and other relevant tools

Responsibilities

• Greet every customer, listen to concerns, and translate them into clear repair requests
• Build accurate estimates and keep customers updated on status and next steps
• Partner closely with technicians to deliver quality work on time
• Close out RO’s, review findings / warranties, and ensure each guest leaves confident in our service

Benefits

• Competitive compensation packages
• Comprehensive benefits, including medical, dental, and vision insurance
• Opportunities for professional growth and development
• A supportive, team-oriented work culture inspired by our Culture and Beyond initiative

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees