SERVICE ADVISOR

LEIF JOHNSON FORD II LTD • Manor, TX

3d • Onsite

About The Position

As a Service Advisor at Riata Ford, you'll play a pivotal role in ensuring our customers receive top-notch service experiences. Your responsibilities will encompass: Warmly welcoming customers and addressing their needs with professionalism. Attentively listening to customers' concerns and translating them into repair or maintenance requests. Providing precise and comprehensive estimates for repairs and maintenance services. Collaborating closely with our skilled technicians to ensure timely and high-quality service completion. Keeping customers informed about the status of their vehicles. Delivering exceptional customer service consistently.

Requirements

• A minimum of 2 years of experience as a Service Advisor within the automotive industry.
• Strong communication and interpersonal skills.
• Exceptional customer service and problem-solving abilities.
• Knowledge of automotive repair and maintenance processes.
• Ability to multitask and thrive under pressure in a fast-paced environment.
• Proficiency in using dealership management software and other relevant tools.

Responsibilities

• Warmly welcoming customers and addressing their needs with professionalism.
• Attentively listening to customers' concerns and translating them into repair or maintenance requests.
• Providing precise and comprehensive estimates for repairs and maintenance services.
• Collaborating closely with our skilled technicians to ensure timely and high-quality service completion.
• Keeping customers informed about the status of their vehicles.
• Delivering exceptional customer service consistently.

Benefits

• Competitive compensation packages.
• Comprehensive benefits, including medical, dental, and vision insurance.
• Opportunities for ongoing professional development and advancement.
• A collaborative, team-oriented work culture that aligns with our commitment to fostering a positive workplace environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees