Service Advisor

Nextran Corporation•Quincy, MA

19d•$18 - $22•Onsite

About The Position

Nextran Truck Centers Service Advisor - Quincy, IL Are you looking to further develop your profession into a career? Are you driven by opportunity? Nextran Truck Centers is hiring! Our Employees Benefit from: Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth Pay: $18-$22 - Pay based on an individuals skills, certifications, education, and years of experience. Hours of Work: Regular schedule is Monday through Friday, 7:00 a.m. 5:00 p.m.; with Saturday work required as business needs dictate Apply Before: April 30, 2026 Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check. Do you thrive on delivering exceptional customer service and have an interest in heavy-duty trucks? If you enjoy a fast-paced environment where no two days are the same, we want to meet you! Were looking for a Service Advisor to be the vital connection between our customers and technicians in our highly respected shop. Whether you bring experience or the right attitude and willingness to learn, were ready to invest in your success. Be part of a team that values hard work, supports growth, and takes pride in keeping trucksand businessesmoving. If youre ready to build a rewarding career in a dynamic shop environment, apply today! Notice Regarding Job Posting Scams We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms. We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process. If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings. Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities. We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer

Requirements

Experience in a truck, diesel, or automotive service environment
Strong communication and organizational skills
Basic technical knowledge of heavy-duty trucks and systems
Team player with a customer-first mindset
Minimum three years experience in light and/or heavy-duty truck industry with working knowledge of parts and services used in repair and maintenance (similar related experience will be considered)
Valid drivers license and good driving record
Ability to understand financial information as it pertains to dealership operations
Willingness to learntraining will be provided for the right candidate
Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.

Nice To Haves

Proficiency with service management software is a plus

Responsibilities

Greet and welcome customers, assess service needs, and deliver a professional, customer-focused experience from drop-off through pick-up
Create detailed work orders, provide estimates, and coordinate efficient repair timelines
Communicate clearly and consistently with both technicians and customers throughout the service process
Ensure exceptional customer satisfaction at every stage of the visit
Maintain accurate service records, estimates, and billing documentation
Support team operations and perform additional duties as assigned