Service Advisor

PleasureLand RV CenterShakopee, MN

About The Position

Join the PleasureLand RV Center team! Trusted since 1971 to help families explore the road ahead. Position: Full-Time Service Advisor We’re looking for a friendly, organized, and motivated Service Advisor to join our high-performing team! This role is perfect for someone who thrives on building relationships, loves helping people, and enjoys working in a dynamic, fast-paced environment. Why PleasureLand? As a family-owned company, we’ve built our reputation on exceptional customer service, honesty, and a commitment to quality — and we’re looking for someone who shares those values. With in-house training, competitive pay, full benefits, and a welcoming team atmosphere, we invest in your success.

Requirements

  • Excellent communication and organizational skills
  • Strong computer skills and attention to detail
  • A team player with a strong work ethic and commitment to integrity

Nice To Haves

  • Previous experience in customer service, RV/automotive service, or parts a plus — but not required

Responsibilities

  • Communicate with customers to understand their service needs — in person, over the phone, and digitally
  • Clearly relay customer concerns and requests to our service technicians
  • Provide accurate estimates and explain service recommendations to customers
  • Coordinate repair efforts with our internal service team, manufacturers, warranty providers, insurance companies, and vendors
  • Ensure all labor and parts are properly documented and billed on each work order
  • Stay up to date with RV products and services to offer knowledgeable support and solutions

Benefits

  • Competitive pay
  • Full benefits package
  • Ongoing training and support
  • A fun, respectful, and family-like team culture

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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