Service Advisor
About The Position
Swickard Honda is looking for a strong Service Advisor who can manage the drive, communicate clearly with guests, and keep work moving through the shop. This role sits at the center of the operation. You control the guest experience, the repair order, and the flow between the customer and the technician. If you are organized, communicate well, and can handle a fast-paced service environment, this is a solid opportunity. About the Store Swickard Honda serves a high-volume customer base with consistent service demand. Our guests expect clear communication, accurate timelines, and reliable follow-through. As part of Swickard Auto Group, we operate with structured processes, strong support teams, and a focus on consistent execution. How the Drive Operates Steady, high-volume service traffic Structured repair order process Strong technician and parts support Clear communication between service, parts, and management Focus on efficiency, accuracy, and guest experience
Requirements
- Automotive or customer service experience required
- Strong communication and organization skills
- Ability to manage multiple repair orders at once
- Professional presence and steady follow-through
- Valid driver’s license with clean driving record
Nice To Haves
- Prior Service Advisor experience a plus
Responsibilities
- Greet guests and perform vehicle intake
- Write and manage repair orders from start to finish
- Clearly explain maintenance and repair recommendations
- Provide accurate estimates and timelines
- Communicate with technicians on diagnostics and repair status
- Keep guests informed throughout the repair process
- Close repair orders with accuracy and professionalism
- Build long-term relationships through follow-up and trust
Benefits
- Competitive base pay plus performance incentives
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off and holidays
- Ongoing training and development
- Employee vehicle purchase and service discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
