Service Advisor

Platinum Honda of Texoma • Denison, TX

10h

About The Position

As our Service Advisor, you’re one of the most important team members at Platinum Honda in Denison. You’re responsible for creating a super Platinum service experience for our guests and using your communication skills to build the bridge between guests and technicians. Your work will ensure our guests leave 100% satisfied with their Platinum experience. This role is a great way to kick start your career with us!

Requirements

• Previous experience as a Service Advisor in a similar setting.
• A valid driver’s license and acceptable driving record
• Creative, positive, team player attitude
• Ability to analyze situations and make win-win business decisions
• Honesty, empathy, and exceptional communication skills
• Leadership skills in team-based and independent settings

Responsibilities

• Greet guests as they arrive in the Service drive
• Communicate empathetically with guests about their vehicle
• Offer solutions and added services to guests
• Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest
• Provide timely follow-up progress of each repair order and contact guests with repair changes
• Analyze quality control reports and maintain a high Customer Service Index Score
• Process monetary transactions

Benefits

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at any Platinum Location.
• Secure Your Future - Build Wealth with 401k.
• Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
• Smart Savings, Smart Choices – Health Savings Account - Save on Taxes for Qualified Expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed