SERVICE ADVISOR

MP Nexlevel, LLC • Maple Lake Township, MN

11d • $30 - $38

About The Position

A Service Manager is responsible for planning, scheduling, performing and
directing the repair and servicing of equipment. They have significant contact
with company employees that use this equipment. Must routinely advise, consult,
and help subordinates.

Requirements

• Must have the level of knowledge and skills necessary to diagnose and repair heavy equipment and basic knowledge of medium and heavy trucks
• Must have the ability to work and communicate effectively with employees and customers
• Experience in the automotive, truck and equipment maintenance industry

Responsibilities

• Identify, diagnose, and perform equipment repairs
• Responsible for equipment repair schedules and records, including meeting any deadlines or request by company employees
• Must purchase any necessary parts to complete the repairs
• Manage and maintain work environment safety, perform inspections, and ensure adherence to regulations
• Hire, train, mentor, and manage shop employees
• Responsible for Field Technician, parts and Technical support, as well as scheduling
• Responsible for job site equipment repair scheduling and tire repair
• Responsible for helping service advisor schedule outside repair, customer service, customer billing and payment collection
• Safety training as required by position
• Paperwork filing and maintenance as needed

Benefits

• medical
• dental
• vision
• supplemental life insurance
• Paid Time Off
• paid Holidays
• traditional and ROTH 401(k) options with company match
• employee stock purchase plan
• education assistance program
• employee assistance program
• training and development opportunities
• Telecommunications Industry Registered Apprenticeship Program
• Commercial Driver’s License obtainment program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed