Service Advisor

Jim Hudson Audi Columbia•Columbia, SC

10h•$100,000

About The Position

Automotive Service Advisors are needed now at Jim Hudson Audi. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic. Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota, Chevrolet, Acura and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships. Service Advisor - Job Benefits: We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include: Top Performers can earn $100K+ Guaranteed pay while training Company provided training and education Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Career advancement opportunities A positive and professional work environment Service Advisor - Job Responsibilities: Schedule appointments with customers Greet customers and make them feel welcome! Work with customer and technician to identify required services using vehicle's service history Advise customers on necessary/suggested services and costs; advise of any current special promotions available Compute cost of replacement parts and labor Address customer's questions and needs promptly and professionally Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled Review results of customer satisfaction surveys with service manager Meet the dealership's standards for repair order production

Requirements

High school diploma or equivalent preferred
Automotive Service Advisor and/or dealership experience preferred
Valid in-state driver's license
Professional personal appearance
A 'People Person' with excellent communication skills
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Responsibilities

Schedule appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle's service history
Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Compute cost of replacement parts and labor
Address customer's questions and needs promptly and professionally
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with service manager
Meet the dealership's standards for repair order production