SERVICE ADVISOR
About The Position
TAG Truck Center has built an excellent reputation within the heavy truck industry. Much of the company’s success can be attributed to our employees who share a common vision built upon the shared principles of “Do what is right, Do our best and Treat others the way we want to be treated.” An opportunity for a Service Advisor currently exists in our Jackson, MO Freightliner dealership. We are specifically looking for a person with a “can-do” attitude who is prepared to do “whatever it takes” to make sure our customers have the best service experience of any repair facility in the Jackson and Cape Girardeau areas. The primary duties include interacting with customers and processing repair orders. The Service Advisor will greet incoming customers and accurately identify truck problems or complaints. You will advise customers of needed repairs and keep them informed of the process on an ongoing basis. The Service Advisor must have the ability to multi-task in an ever-changing service environment and must posses strong telephone skills and communication skills. Additional training will be available for the right candidate.
Requirements
- Ability to multi-task in an ever-changing service environment
- Strong telephone skills
- Communication skills
Responsibilities
- Interacting with customers
- Processing repair orders
- Greet incoming customers
- Accurately identify truck problems or complaints
- Advise customers of needed repairs
- Keep customers informed of the process on an ongoing basis
Benefits
- 401k program with company match
- Medical, Prescription, Dental & Vision insurance
- Company paid Life insurance
- Short and Long Term Disability insurance
- Paid Time Off
- Strong commitment to training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
