Service Advisor

Rydell Toyota of Grand Forks • Grand Forks, ND

10d • $24 - $28 • Onsite

About The Position

Rydell Toyota of Grand Forks is seeking a Service Advisor to join our growing team in our service department. As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. At Rydell Toyota of Grand Forks, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Our Company Vision To Be So Effective That We Are Able to Be Helpful To Others Our Promises to Our Guests One low price, plain and simple, always Relaxed shopping experience Financial solutions for today and your future Real cash value for your trade The right vehicle at the right time You can’t buy the wrong vehicle Dependable service to meet your needs Our Promises to Our Employees Unconditional dedication to excellence Honesty and integrity in all decisions Respecting the uniqueness of every individual Encouraging you to make a difference Championing your lifelong learning Supporting you and your family Giving back to your community

Requirements

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Applicants must be willing to submit to a pre-employment background check and drug test.

Responsibilities

• Oversee flow of Drive Lane.
• Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Benefits

• Excellent health, vision, and dental insurance with family and child coverage
• Short- and long-term disability insurance and life insurance at group rates
• After 1 year, a 401(k) with company matching dollars up to 4%
• Paid time off
• We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees