Service Advisor

Bob Bell Chevrolet of Baltimore•Baltimore, MD

22d

About The Position

Bob Bell Chevrolet is looking for an Experienced Automotive Service Advisor This is full time, Competitive Pay (based on experience) GM Experience and Bilingual (Spanish) Preferred Bob Bell Chevrolet is looking for a motivated and experienced Service Advisor to join our high-volume dealership. If you have a strong background in customer service, a passion for the automotive industry, and experience with GM vehicles — we want to hear from you! What You'll Do: Greet customers and gather vehicle information Accurately document customer concerns and symptoms Recommend maintenance services based on mileage, age, and history Create detailed cost estimates for parts and labor Monitor repair progress and keep customers updated Review and finalize repair orders and invoices Clearly explain repairs and charges to customers What We're Looking For: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required) Proven track record of excellent customer satisfaction High energy, reliable, and team-oriented Long-term career mindset with a desire to grow Strong communication and organizational skills CDK software experience (a plus) GM dealership experience and/or bilingual (Spanish) skills are a plus Why Work with Us: Competitive pay structure High-traffic, established dealership Supportive and professional work environment Opportunities for growth and advancement Be part of a respected name in the automotive community Benefits: Medical and Prescription Drug Plans Health Savings Account (HSA) Eligibility Wellness Program Dental and Vision Plans 401K Disability and Life Insurance We have 6 dealerships in the greater Baltimore, Maryland area! Employee Car Purchase Program Career Progression Great Company Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
Proven track record of excellent customer satisfaction
High energy, reliable, and team-oriented
Long-term career mindset with a desire to grow
Strong communication and organizational skills