Service Advisor

21st Century Equipment•Lamar, CO

1d•$50,000 - $65,000

About The Position

Are you ready to immerse yourself in the world of agriculture while supporting farmers and the equipment they rely on? 21st Century Equipment LLC is hiring a full‑time Service Advisor who will play a crucial role in connecting customers with the repair and maintenance solutions they need. If you're driven, organized, and passionate about agriculture, this is the role for you. This role offers a stable, consistent schedule that supports a healthy work‑life balance while ensuring our customers get excellent service. Your leadership, organization, and communication skills will directly impact customer satisfaction and team success. Since 1996, 21st Century Equipment LLC has empowered farmers with cutting‑edge equipment and innovative solutions. We value integrity, accountability, teamwork, and long‑term commitment to production agriculture. Employees enjoy comprehensive benefits, growth opportunities, and a positive work environment that rewards achievement and embraces innovation. Ready to take the next step in your agricultural career with a supportive and skilled team? Apply today using our fast, mobile‑friendly 3‑minute application! Become our next Service Advisor and play a key role in supporting the future of farming. If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.

Requirements

3+ years of experience in John Deere service department operations
Knowledge of standard job pricing, commission‑based compensation, and basic service department financial principles
Basic accounting skills
Excellent communication, attention to detail, and organizational abilities
Strong teamwork and leadership qualities
Computer proficiency, including Microsoft Office
Ability to lift 50 lbs

Responsibilities

Welcome customers and assist with repair and maintenance needs
Serve as the central communication hub for the service department
Monitor and manage work orders from start to finish
Coordinate with technicians to ensure jobs meet company standards
Oversee technician performance and MST usage
Help manage department costs and maintain service efficiency
Address challenges proactively and keep the team aligned with departmental goals