Service Advisor

Harbor Auto GroupLong Beach, CA

About The Position

We are a growing Chevrolet dealership in Long Beach, currently under construction and expanding, creating excellent opportunities for career advancement. We are committed to building a strong team culture, delivering exceptional customer service, and providing a world-class automotive experience. We’re looking for an experienced Service Advisor who is motivated, detailoriented, and passionate about helping customers.

Requirements

  • Minimum 2 years of Automotive Service Advisor experience (GM/Chevrolet a plus)
  • Strong customer service mindset and a servant’s attitude
  • Excellent communication and organizational skills
  • Able to manage time effectively in a fastpaced environment
  • Familiar with digital multipoint inspections
  • Team-oriented with a professional demeanor
  • Valid driver’s license and clean driving record
  • Willingness to complete all manufacturer training requirements

Responsibilities

  • Greet customers and provide an outstanding service experience
  • Write repair orders and accurately document customer concerns
  • Review and communicate digital multi point inspection findings
  • Clearly explain recommended maintenance and repair services
  • Coordinate with technicians to ensure efficient workflow
  • Maintain ongoing communication with customers regarding repair status
  • Handle warranty claims, estimates, and invoicing
  • Complete required GM/Chevrolet factory training

Benefits

  • Competitive pay (base + commission)
  • Medical, dental, and vision insurance
  • Paid time off
  • Career growth opportunities as the dealership expands
  • Positive, supportive team culture
  • Ongoing training and development
  • Employee discounts on vehicles and services
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