Service Advisor

Tim Dahle Ford • Spanish Fork, UT

2d

About The Position

Step into a career where your people skills and automotive knowledge truly make an impact. As an Automotive Service Advisor, you’ll be the trusted guide our customers rely on — translating technical expertise into clear, confident recommendations while ensuring every visit is smooth, transparent, and stress-free.
This isn’t just a front-desk role — it’s a leadership position within the service drive. You’ll play a key part in delivering an exceptional customer experience while supporting a high-performing team of technicians.

Why You’ll Want to Join Our Team
Be the face of a respected, customer-focused dealership
Competitive compensation with performance-based earning potential
Ongoing training and clear career growth opportunities
Supportive, team-driven culture that values your expertise
A workplace committed to excellence in service and customer care

Requirements

• Strong communication and customer service skills
• Solid understanding of automotive systems and maintenance
• Ability to multitask in a fast-paced environment
• Professional, positive attitude with strong attention to detail
• Commitment to integrity and delivering an outstanding customer experience

Responsibilities

• Welcome customers with professionalism and build lasting relationships
• Listen carefully to vehicle concerns and accurately document service needs
• Clearly explain maintenance and repair recommendations in an easy-to-understand way
• Assist with preliminary diagnostics through customer interviews, inspections, or road tests
• Prepare detailed repair orders and ensure accurate documentation
• Provide transparent cost estimates and obtain customer approval for additional work
• Coordinate closely with technicians to ensure timely, high-quality repairs
• Maintain complete and accurate service records

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees