Toyota Service Advisor

Lithia & Driveway • Springfield, VA

4d

About The Position

Priority Toyota Springfield, part of the Lithia & Driveway (LAD) family—the largest automotive retailer in the nation—is looking for a motivated and customer-focused Service Advisor to join our fast-paced service team! If you’re driven by building relationships, providing top-notch customer experiences, and thriving in a team environment, this is the opportunity for you.

Requirements

• Strong communication and customer service skills
• Experience as a Service Advisor or in a customer-facing role (automotive background a plus!)
• Ability to thrive in a fast-paced environment
• A positive, team-first attitude
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• automotive background

Responsibilities

• Greet customers and act as their trusted advisor throughout the service process
• Write repair orders and clearly communicate service needs
• Work closely with technicians to ensure quality and timely service
• Provide updates and build long-term customer relationships
• Deliver an exceptional customer experience every time

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED