Toyota Service Advisor

Lithia & Driveway • Springfield, VA

2d

About The Position

Priority Toyota Springfield, part of the Lithia & Driveway (LAD) family—the largest automotive retailer in the nation—is looking for a motivated and customer-focused Service Advisor to join our fast-paced service team! If you’re driven by building relationships, providing top-notch customer experiences, and thriving in a team environment, this is the opportunity for you.

Requirements

• Strong communication and customer service skills
• Experience as a Service Advisor or in a customer-facing role (automotive background a plus!)
• Ability to thrive in a fast-paced environment
• A positive, team-first attitude
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• automotive background

Responsibilities

• Greet customers and act as their trusted advisor throughout the service process
• Write repair orders and clearly communicate service needs
• Work closely with technicians to ensure quality and timely service
• Provide updates and build long-term customer relationships
• Deliver an exceptional customer experience every time

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED