Service Advisor

Lithia & Driveway•West Palm Beach, FL

About The Position

ACURA OF PALM BEACH IS HIRING: SERVICE ADVISOR "Drive Your Career Forward Join Acura of Palm Beach Today!” Are you ready to accelerate your career with a world-class brand? Acura of Palm Beach, proudly part of the Lithia & Driveway family of dealerships, is seeking a motivated and experienced Service Advisor to join our fast-paced, customer-focused team. If you thrive on delivering exceptional customer service and enjoy building lasting relationships, we want to hear from you! This an exciting opportunity to grow with a Fortune 500 company, represent a luxury brand, and achieve your personal and professional goals. What You’ll Do Deliver attentive and professional customer service. Communicate effectively with customers regarding vehicle status, service needs, and recommendations. Partner with technicians to identify vehicle issues and present solutions. Introduce appropriate maintenance programs tailored to customer needs. Build and maintain strong, long-term customer relationships. Represent Acura’s commitment to excellence with a polished and professional demeanor. Enjoy being part of a fun and supportive team! Lithia & Driveway is an equal opportunity employer and a drug-free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

2–3 years of Automotive Service Advisor experience.
Strong active listening and communication skills.
Knowledge of vehicle mechanical and technical concepts.
Computer proficiency.
High attention to detail and organizational skills.
A polished, professional appearance and team-oriented mindset.
Valid Driver’s License with an acceptable driving record.
High School graduate or equivalent, 18 years or older required.

Responsibilities

Deliver attentive and professional customer service.
Communicate effectively with customers regarding vehicle status, service needs, and recommendations.
Partner with technicians to identify vehicle issues and present solutions.
Introduce appropriate maintenance programs tailored to customer needs.
Build and maintain strong, long-term customer relationships.
Represent Acura’s commitment to excellence with a polished and professional demeanor.
Enjoy being part of a fun and supportive team!