Service Advisor

Chappell Tractor Sales, LLC•Brentwood, NH

2d•Onsite

About The Position

Seeking Full Time Service Advisor - Brentwood, NH Attention Service Professionals! Are you tired of the same old dealership? Bring your talents and come join a winning team at Chappell Tractor Sales, LLC! Our Brentwood, NH location has an immediate full time job opening in the Service Department as a SERVICE ADVISOR. Our Service Advisors are the face and voice of the company! Duties involve greeting customers at the service counter; answering service phone calls, generating service estimates, validating customer information; properly recording work requests; opening work orders; tracking progress through the shop/managing schedules; and final closing of work orders. Excellent soft skills are required. Candidates must be agile problem solvers with sound computer skills. CDK IntelliDealer business system experience is valuable. As a Service Advisor for Chappell Tractor, you will be the first contact with our valued customers. Superior communication is what our customers expect. You will provide that daily communication and act as a liaison between the customer and the shop. Our motto is “You’ll Notice the Difference”. You will be the key person in that difference! You will work closely with the Service Manager, Shop & Road Technicians, as well as our Parts, Sales and Rental Departments in order to provide the highest level of care. Excellent multi-tasking and follow through is a must! In addition to TOP PAY for TOP TALENT, we offer a comprehensive choice of benefits including a $1,000 Sign On Bonus, health, dental, vision and 401K. Relocation assistance is also available for qualifying candidates. For immediate consideration, please call Ted at 603-642-5666 or email your resume to [email protected]. Ted Higley Store Manager 251 Route 125 Brentwood, NH 03833

Requirements

Agile problem solvers
Sound computer skills
Excellent soft skills
Superior communication
Excellent multi-tasking
Follow through

Nice To Haves

CDK IntelliDealer business system experience

Responsibilities

Greeting customers at the service counter
Answering service phone calls
Generating service estimates
Validating customer information
Properly recording work requests
Opening work orders
Tracking progress through the shop/managing schedules
Final closing of work orders
Act as a liaison between the customer and the shop
Work closely with the Service Manager, Shop & Road Technicians, as well as our Parts, Sales and Rental Departments