Service Advisor

Lithia & Driveway • Anaheim, CA

18d • $70,000 - $110,000

About The Position

Anaheim Hyundai , proudly part of Lithia & Driveway , is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you.

Requirements

• Previous Service Advisor experience preferred (automotive or dealership experience a plus)
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a high-volume environment
• Basic automotive knowledge or willingness to learn
• Professional appearance and positive attitude
• Valid driver’s license
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Previous Service Advisor experience preferred (automotive or dealership experience a plus)

Responsibilities

• Greet customers and act as the main point of contact throughout the service process
• Listen to customer concerns and accurately document vehicle issues
• Recommend maintenance and repair services based on vehicle needs
• Prepare estimates, write repair orders, and explain work clearly and professionally
• Communicate effectively with technicians to ensure timely and accurate repairs
• Deliver an exceptional customer experience that builds trust and loyalty

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees