Service Advisor

Lithia & DrivewayLos Angeles, CA
$64,500 - $161,800

About The Position

Join a premier luxury dealership known for delivering exceptional customer experiences. BMW of Sherman Oaks offers a fast-paced, team-oriented environment where Service Advisors play a critical role in customer satisfaction and retention. This is a great opportunity for an experienced advisor looking to grow within a respected brand. Department Hours: Monday – Friday: 7:30 AM – 6:00 PM Saturday: 8:00 AM – 5:00 PM Sunday: Closed Position Schedule: Week 1: Monday – Friday, 8:00 AM – 6:00 PM Week 2: Tuesday – Saturday, 8:00 AM – 6:00 PM

Requirements

  • Proven experience as a Service Advisor, preferably with BMW or other luxury brands
  • Strong focus on customer satisfaction and retention
  • Excellent communication and relationship-building skills
  • Ability to multi-task and stay organized in a fast-paced environment
  • Team player who works well with technicians, advisors, and management
  • Self-motivated with a strong sense of urgency and accountability
  • High School graduate or equivalent, 18 years or older required.
  • We are a drug-free workplace.

Nice To Haves

  • CDK experience is a plus

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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