Service Advisor

Lithia & Driveway • Los Angeles, CA

11d • $64,500 - $161,800

About The Position

Join a premier luxury dealership known for delivering exceptional customer experiences. BMW of Sherman Oaks offers a fast-paced, team-oriented environment where Service Advisors play a critical role in customer satisfaction and retention. This is a great opportunity for an experienced advisor looking to grow within a respected brand.

Department Hours: Monday – Friday: 7:30 AM – 6:00 PM Saturday: 8:00 AM – 5:00 PM Sunday: Closed

Position Schedule:
Week 1: Monday – Friday, 8:00 AM – 6:00 PM
Week 2: Tuesday – Saturday, 8:00 AM – 6:00 PM

Requirements

• Proven experience as a Service Advisor, preferably with BMW or other luxury brands
• Strong focus on customer satisfaction and retention
• Excellent communication and relationship-building skills
• Ability to multi-task and stay organized in a fast-paced environment
• Team player who works well with technicians, advisors, and management
• Self-motivated with a strong sense of urgency and accountability
• High School graduate or equivalent, 18 years or older required.
• We are a drug-free workplace.

Nice To Haves

• CDK experience is a plus

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED