SERVICE ADVISOR- Westside Hyundai

Hanania Automotive Group • Jacksonville, FL

6d • Onsite

About The Position

Are you passionate about delivering exceptional customer service and ensuring vehicle safety and reliability? Hanania Automotive Group is seeking a dedicated Automotive Service Advisor who thrives in a dynamic environment and excels at building customer loyalty. If you’re ready to make a difference and create outstanding experiences for our customers, we want to hear from you! Position Summary: As an Automotive Service Advisor, you’ll be at the heart of our customer interactions, building loyalty and ensuring a top-notch service experience. You'll handle numerous customers, manage priorities, and keep follow-ups on track—all while providing outstanding care and creating positive experiences. What we offer: A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements. A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, ensuring you and your family are well-covered. Take advantage of continuous training and development opportunities designed to elevate your skills and advance your career. Join a fast-paced, collaborative team that values your contributions and fosters a positive work atmosphere. Top-Notch equipment and facilities that enhance your productivity and efficiency. Benefit from special employee discounts on vehicle purchases, parts, and services as a token of appreciation for your hard work.

Requirements

• Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels.
• Goal-Oriented: Ability to set and achieve sales and performance goals.
• Adaptability: Thrive in a fast-paced environment with multiple priorities.
• Communication Skills: Strong interpersonal skills and effective communication abilities.
• Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology.
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Greet and assist customers in a friendly manner, setting and confirming appointments to streamline their service experience.
• Determine vehicle needs through customer information and walk-arounds, using consultative selling to plan for ongoing maintenance.
• Create transparent repair orders with detailed cost and time estimates.
• Communicate with technicians and parts associates to ensure timely job completion and follow up with customers on vehicle status.
• Achieve targeted sales goals and enhance product knowledge to support service maintenance and warranty needs.
• Accurately process cash and check receipts according to company policy.

Benefits

• A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, ensuring you and your family are well-covered.
• Take advantage of continuous training and development opportunities designed to elevate your skills and advance your career.
• Join a fast-paced, collaborative team that values your contributions and fosters a positive work atmosphere.
• Top-Notch equipment and facilities that enhance your productivity and efficiency.
• Benefit from special employee discounts on vehicle purchases, parts, and services as a token of appreciation for your hard work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees