PARTS COUNTER ASSOCIATE- Westside Hyundai

Hanania Automotive Group • Jacksonville, FL

6d • Onsite

About The Position

Are you passionate about cars and eager to grow your automotive knowledge? Hanania Automotive Group is looking for a motivated Parts Counter Associate to help customers and team members source parts for maintenance and repairs. If you're ready to learn and contribute to a dynamic team, we want you! What we offer: A performance-based commission structure and incentives that let you shine in the spotlight. A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans. Ongoing training and development opportunities to fine-tune your sales skills and become a legendary headliner. A work culture that celebrates diversity, creativity, and innovation. Opportunities to access a fleet of top-of-the-line vehicles. Exclusive employee discounts on vehicle purchases, parts, and services. What You’ll Do: Deliver Exceptional Customer Service: Assist customers with selecting the right automotive parts while ensuring a friendly and professional experience. Stay Informed: Share information about related parts, promotions, and current automotive trends with our customers. Efficient Communication: Handle phone inquiries with expertise, providing detailed price quotes and information. Ensure Accuracy: Review body shop estimates for precision in parts and pricing, ensuring customer satisfaction. Inventory Management: Pull and fill orders from stock, maintaining accurate inventory levels and notifying the parts manager of any shortages. Order Management: Locate out-of-stock parts and manage emergency orders as needed, keeping customers informed about special orders and deliveries. Transaction Processing: Handle retail transactions efficiently, including payments, invoicing, and processing returns. Maintain Organization: Keep front and rear counter areas clean and organized, and manage records for repair orders, invoices, and special orders.

Requirements

• Automotive Enthusiast: A genuine passion for vehicles, coupled with a strong eagerness to learn about automotive parts and systems. Must stay current with new products and industry updates.
• Detail-Oriented: Excellent attention to detail, with the ability to juggle multiple tasks effectively and efficiently.
• Collaborative Team Player: A proactive contributor who thrives in a fast-paced, dynamic environment, working well with colleagues and customers alike.
• Dependable and Responsible: A strong work ethic with a commitment to punctuality and consistent attendance.
• Education: High School Diploma or equivalent.
• Physical Capability: Ability to lift up to 50 pounds and perform physical tasks as needed.
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

Nice To Haves

• Experience: Previous experience in a dealership or related setting is preferred.
• Training: Participation in manufacturer-sponsored training programs is a definite plus.

Responsibilities

• Assist customers with selecting the right automotive parts while ensuring a friendly and professional experience.
• Share information about related parts, promotions, and current automotive trends with our customers.
• Handle phone inquiries with expertise, providing detailed price quotes and information.
• Review body shop estimates for precision in parts and pricing, ensuring customer satisfaction.
• Pull and fill orders from stock, maintaining accurate inventory levels and notifying the parts manager of any shortages.
• Locate out-of-stock parts and manage emergency orders as needed, keeping customers informed about special orders and deliveries.
• Handle retail transactions efficiently, including payments, invoicing, and processing returns.
• Keep front and rear counter areas clean and organized, and manage records for repair orders, invoices, and special orders.

Benefits

• A performance-based commission structure and incentives that let you shine in the spotlight.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans.
• Ongoing training and development opportunities to fine-tune your sales skills and become a legendary headliner.
• A work culture that celebrates diversity, creativity, and innovation.
• Opportunities to access a fleet of top-of-the-line vehicles.
• Exclusive employee discounts on vehicle purchases, parts, and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees