Service Advisor

Lithia & Driveway • Huntington Beach, CA

26d • $70,000 - $110,000

About The Position

Why Join Our Team?
Competitive Compensation: Earn what you're worth with a performance-driven pay plan.
Work-Life Balance: We respect your time and support a healthy, fulfilling lifestyle.
Career Development: Access ongoing training, mentorship, and growth opportunities within one of the largest dealership groups in the country.
Team Culture: Join a positive, professional, and supportive team environment where your efforts are recognized and rewarded.

Requirements

• Previous Service Advisor experience preferred (automotive or dealership experience a plus)
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a high-volume environment
• Basic automotive knowledge or willingness to learn
• Professional appearance and positive attitude
• Valid driver’s license
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Previous Service Advisor experience preferred (automotive or dealership experience a plus)

Responsibilities

• Greet customers and act as the main point of contact throughout the service process
• Listen to customer concerns and accurately document vehicle issues
• Recommend maintenance and repair services based on vehicle needs
• Prepare estimates, write repair orders, and explain work clearly and professionally
• Communicate effectively with technicians to ensure timely and accurate repairs
• Deliver an exceptional customer experience that builds trust and loyalty

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED