Service Advisor

RML Auto • Fort Worth, TX

176d

About The Position

Fort Worth Nissan is looking for Service Advisors to join our team who will deliver an excellent customer service experience that is second to none! Are you searching for a financially lucrative career where you will have an opportunity to have a direct impact on customers every day? As a Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Nice To Haves

• Brand knowledge is preferred, but not required.

Responsibilities

• Scheduling appointments
• Reviewing service history
• Relaying important information about vehicle maintenance and repairs to customers
• Providing accurate cost estimates
• Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Provide an unparalleled level of knowledge and expertise in order to help clients repair and maintain their vehicles to the highest factory and dealership standards.
• Clearly and effectively communicate a clients recommended repairs.
• Comply with all manufacturer standards of quality for recommended repairs and maintenance work, and ensure that all repair estimates are accurate.

Benefits

• Top tier pay plan with bonus opportunities.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed