Service Advisor

Simard Automotive • Anchorage, AK

20h • $65,000 - $105,000

About The Position

Point S Tire & Auto on Old Seward is hiring a strong, experienced Service Advisor to help us grow our mechanical services in Anchorage.
Simard Automotive started in Fairbanks in 1997. Over the years, we've expanded into Anchorage by acquiring the Point S brand. Historically tire-focused, we are now intentionally growing our mechanical service footprint - and we need the right front-counter professional to help us do it.
If you know how to build trust, communicate clearly, and present inspections confidently, this is a great opportunity.
Point S Old Seward has strong car count and consistent traffic. As we continue expanding our mechanical services in Anchorage, there is real opportunity for growth - both for the store and for the technicians we're building around you.
If you're ready to be part of a stable, growing Alaska-based company with a long track record and a clear direction, we'd love to talk.
Apply today.

Requirements

• 3+ years as a Service Advisor (independent shop experience preferred)
• Strong quoting and communication skills
• Comfortable with digital inspections (DVI experience preferred)
• Ability to stay organized in a high-volume environment
• Professional handling of customer concerns
• Valid driver's license
• We're looking for someone who wants to help grow the mechanical side of the business - not just sell tires.

Nice To Haves

• Knowledge in tires and tire sales is a big plus, but the goal is expanding our full mechanical offering.
• Comfortable with digital inspections (DVI experience preferred)
• 3+ years as a Service Advisor (independent shop experience preferred)

Responsibilities

• Greet and check in customers professionally
• Build and manage repair orders accurately
• Present digital inspections clearly and confidently
• Quote labor and parts properly
• Coordinate with technicians to keep workflow moving
• Follow up with customers and protect long-term relationships
• Help grow mechanical services alongside strong tire traffic

Benefits

• Competitive base + performance bonus
• Medical, dental, vision
• 401(k) with company match
• Paid holidays & PTO
• Ongoing paid training
• Parts discounts
• Weekly direct deposit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed