Service Advisor

Better Collision Centers Inc

18d

About The Position

We're Coming to Myrtle Beach. Better Collision Centers is expanding to the Grand Strand — and we're looking for a Service Advisor who knows that this job is about people, not just paperwork. This is a ground-floor opportunity to help build something from day one. We need someone who earns trust naturally, communicates clearly, and takes ownership of every customer's experience from start to finish. If you're the kind of person customers remember by name — keep reading. You own the repair from keys to keys — from the moment a customer drops off their vehicle to the moment you hand the keys back. Build real relationships with customers and keep them informed throughout the repair Coordinate with technicians to keep production moving Delegate work orders and ensure repairs stay on schedule Order parts and manage supplements Handle estimates, authorizations, and documentation Deliver vehicles back to customers with confidence This role is equal parts relationship builder, communicator, and coordinator. You're the person who makes sure nothing falls through the cracks — and the face customers trust.

Requirements

Experience in collision repair, automotive, or customer service
A natural relationship builder — someone customers and coworkers want to work with
Strong communication skills — with customers and technicians
Organized, detail-oriented, and able to juggle multiple repairs at once
Someone who takes ownership and follows through
High school diploma or equivalent
Must be able to work in a fast-paced shop environment
Valid driver's license

Nice To Haves

Familiarity with CCC One, Mitchell, or similar estimating systems preferred

Responsibilities

Own the repair from keys to keys — from the moment a customer drops off their vehicle to the moment you hand the keys back.
Build real relationships with customers and keep them informed throughout the repair
Coordinate with technicians to keep production moving
Delegate work orders and ensure repairs stay on schedule
Order parts and manage supplements
Handle estimates, authorizations, and documentation
Deliver vehicles back to customers with confidence