Service Advisor

Vanguard GMC of Sherman • Sherman, TX

8d

About The Position

Vanguard operates dealerships located in Arlington, Carrollton, Sherman, Austin. We represent the manufacturer brands Kia, GMC, Volkswagen.

Family-owned and operated, Vanguard promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover "The Vanguard Family."

What you can expect:

We are an exciting, dynamic, and highly successful team. We continue to grow and expand our footprint through new dealerships. We provide a generous comprehensive compensation and benefits package to help ensure your success:

Requirements

• Proven record of achieving exceptional customer satisfaction
• Experience as a service advisor, assistant lane manager or service consultant.
• Energetic personality
• Desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs.
• Bilingual a must

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage, and history of vehicle.
• Prepare a complete and accurate estimate of the cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Benefits

• Manufacturer Training
• Paid Health Insurance
• Paid Life Insurance
• 401(k) matching
• Dental and Vision available
• Paid holidays & Vacation
• Employee discount
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees