Service Advisor

Wynn Volvo Cars Norristown • Norristown, PA

3d

About The Position

Wynn Volvo Cars is an award winning, family owned business since 1963. Nationally recognized as one of the best Volvo dealerships in the country. We are looking for a motivated and energetic Service Advisor to join our team.

Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• A desire for a long term career with a growing organization
• Personal and professional integrity
• ADP computer experience a plus

Responsibilities

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance base on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Benefits

• 401K
• Medical Benefits
• Profit Sharing
• Paid Training
• Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees