Service Advisor

21st Century Equipment•Cheyenne, WY

9d•$50,000 - $65,000

About The Position

Are you ready to immerse yourself in the world of agriculture while leading a team that supports farmers and their essential equipment? At 21st Century Equipment LLC, we're looking for a full-time Service Advisor who will play a pivotal role in connecting our clients to the solutions they need. If you're driven, knowledgeable about agriculture, and ready to make an impact, keep reading to learn how you can join us! As an agricultural Service Advisor, you will start each day by warmly welcoming customers who need assistance with equipment repairs and maintenance. You will serve as the central hub of our service department, keeping a close eye on work orders and coordinating with technicians to ensure every job meets our high standards. Throughout the day, you'll oversee technician performance, monitor MST usage, and help manage costs effectively. Communication will be key as you maintain clear lines between team members, addressing any challenges and ensuring that everyone stays aligned with our mission. Since 1996, 21st Century Equipment LLC has empowered farmers with cutting-edge agricultural equipment and innovative solutions. Our vision is to be the leading agricultural solutions provider, driven by our team's creativity and entrepreneurial spirit. We value integrity, accountability, and teamwork, believing in the long-term future of production agriculture. Employees enjoy comprehensive benefits, opportunities for growth, and a supportive work environment that embraces change and rewards achievement. With a sincere commitment to making farming easier and empowering success, employees can contribute to a meaningful mission while enjoying a positive and rewarding work environment.

Requirements

3+ years of experience with John Deere service department operations
Working knowledge of standard job pricing, commission-based compensation, and basic service department financial principles
Basic accounting skills
Communication skills, attention to detail, and organizational abilities
Team spirit and ability to motivate others
Computer proficiency, working knowledge of Microsoft Office applications, and ability to lift 50 pounds