Service Advisor - Bowser Chevrolet of Monroeville

Bowser Automotive, Inc.•Monroeville, PA

49d

About The Position

Bowser Chevrolet of Monroeville is seeking an experienced Service Advisor whose primary responsibilities will be to greet customers and obtain vehicle data. The ideal candidate will have sales experience as well as strong communication skills in order to effectively and clearly write the general nature of automotive needs, administer appropriate warranties, verify intended methods of payment while maintaining the highest level of customer service (CSI).

Requirements

High school diploma or equivalent
Excellent customer service skills
Strong communication skills - both written and verbal
Experience in automobile dealership or independent repair facility.
General knowledge of vehicle mechanical operations.
Professional appearance
Valid drivers license in good standing
Ability to lift and move objects weighing 10 - 25 lbs.
Ability to drive cars and trucks (automatic & standard transmissions) preferred

Nice To Haves

ASE certification preferred

Responsibilities

Greet customers and clearly write the general nature of automotive needs.
Notify customer of other repairs or maintenance identified by test drive and/or walk-around.
Provide customer with estimate of repairs and anticipated time of completion.
Verify method of payment.
Maintain contact with technicians throughout the workday.
Maintain the optimum CSI.
Administer appropriate warranties.
Test drive vehicles as necessary.
Notify customers when repairs are completed.
Deliver vehicle to customer and review work performed with customer.
Follow all Bowser safety policies and procedures