Service Advisor

Lithia & Driveway•Anaheim, CA

14d

About The Position

Anaheim Hyundai , proudly part of Lithia & Driveway , is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you.

Requirements

Previous Service Advisor experience preferred (automotive or dealership experience a plus)
Strong customer service and communication skills
Ability to multitask and work efficiently in a high-volume environment
Basic automotive knowledge or willingness to learn
Professional appearance and positive attitude
Valid driver’s license
High School graduate or equivalent, 18 years or older required.
We are a drug-free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

Greet customers and act as the main point of contact throughout the service process
Listen to customer concerns and accurately document vehicle issues
Recommend maintenance and repair services based on vehicle needs
Prepare estimates, write repair orders, and explain work clearly and professionally
Communicate effectively with technicians to ensure timely and accurate repairs
Deliver an exceptional customer experience that builds trust and loyalty