Service Advisor

Ron HooverAmarillo, TX
Onsite

About The Position

Service Advisor Wanted! – Join the Ron Hoover RV & Marine Team! Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment where your expertise helps customers keep their RVs and boats running smoothly? If so, we want you to be our next Service Advisor at our Amarillo, TX location! Why Choose Ron Hoover RV & Marine Centers? Texas’ #1 Name in RV & Marine Sales & Service Competitive Pay Medical, Dental, Vision and Supplemental Benefits Career Growth Opportunities Energetic, Team-First Culture Fun, Fast-Paced Work Environment

Requirements

  • Previous experience in a service writer, advisor, or customer service role preferred, but not required
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment while maintaining accuracy.
  • Basic technical or mechanical knowledge is a plus.
  • Weekend availability

Nice To Haves

  • Previous experience in a service writer, advisor, or customer service role
  • Basic technical or mechanical knowledge

Responsibilities

  • Serve as the primary point of contact between customers and the service department.
  • Open and maintain work orders, ensuring accuracy of documentation.
  • Communicate repair status and timelines to customers.
  • Coordinate with technicians to ensure work is completed efficiently and correctly.
  • Review completed work for quality and accuracy before finalizing.
  • Provide excellent customer service, addressing questions and concerns professionally.

Benefits

  • Competitive Pay
  • Medical, Dental, Vision and Supplemental Benefits
  • Career Growth Opportunities
  • Energetic, Team-First Culture
  • Fun, Fast-Paced Work Environment
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