Service Administrator

Rite-Hite • Whitehall, NC

3d • Onsite

About The Position

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation. At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation. Do you enjoy being the administrative support for an organization? As a Service Administrator , you'll be the backbone who provides the framework for our service department with administrative tasks. If you enjoy providing behind the scenes support to cross functional groups, this is a great opportunity to join our team. Schedule: This role would function 8AM-5PM. This would require 5 days a week in office for training and learning the role through your first 6-8 months before a hybrid schedule would be considered. When thinking of your commute, note that our office is located on the southwest side of Charlotte, near Carowinds Amusement.

Requirements

• 1+ years of experience providing support for a field service environment.
• Detail orientated, organized, and comfortable with technology.
• Strong multi-tasking of projects--you thrive in a fast-paced environment.
• Customer-first mindset with stellar communication.

Responsibilities

• Provide support to the Service Department, Sales Department, and Customers through timely entry of parts & related orders.
• Prepare invoices for parts and completed services while ensuring requirements are met and ensure payment of the invoices.
• Timely acquisition of parts and material to meet installation, service, and PMP schedules.
• Maintain inventory with acceptable levels.
• Provide accurate processing of service jobs.
• Monitor the service system.

Benefits

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
• Time for You: Paid holidays, vacation time, and personal/sick days each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees