Service Administrator

Road Machinery and Supplies Co.. • Virginia, MN

5d

About The Position

Road Machinery & Supplies Co. is searching for a Sales Coordinator to join its team at its Virginia, MN., location. In this role, you will be responsible for managing branch work orders and backlog, data entry, supporting the weekly and quarterly shop schedule, and working with the sales and service team on quoting and estimating. You will work alongside the RMS sales, service and engineering teams and communicate frequently with supplier contacts.

Requirements

• 2+ years of relevant experience, mining/machining/fabrication experience preferred
• Experience with planning and scheduling tools and software preferred (i.e., Gantt Charts, MS project et al.)
• Excellent organizational skills and attention to detail
• Strong interpersonal and communication skills 
• Demonstrated ability to work with all levels of an organization
• Ability to adhere to strict confidentiality when dealing with sensitive matters
• Ability to perform basic mathematical computations and to apply concepts such as fractions and percentages to practical situations
• Proficient typing skills and knowledge of Microsoft Word and Excel
• Able to work responsibly, safely, and intelligently
• Have the desire to take action, improve, and be appreciative
• Possess the capability to engage with customers, co-workers, and vendors in a respectful manner

Responsibilities

• Work with Sales, Service and Engineering team to develop and publish weekly schedules and quarterly forecast
• Open work orders and segments utilizing standard jobs when applicable
• Support WIP, Tech Utilization and backlog management reporting to ensure product and service meets Cost, Quality, and Delivery targets 
• Work with Management to develop and update detailed plans and tracking on large projects
• Verify order information, including proper product cost and shipping instructions 
• Coordinate order status report submissions from suppliers and take appropriate action to follow up on orders, communicate changes, resolve order discrepancies, expedite delivery, etc. 
• Collaborate courteously with supplier contacts to respond to order clarifications, update supplier price lists, etc. 
• Maintain electronic records of order documents and store in online document management system
• Additional sales and admin duties and responsibilities as assigned

Benefits

• Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other. 
• Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
• Competitive Compensation Packages – Based on experience and other factors.
• Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
• Stability and Reputation – RMS has been in business for 100 years and continues to grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees