Service Account Assistant

Alphabe Insight IncBoston, MA
2d$44,000 - $48,000

About The Position

We are seeking a detail-oriented and proactive Service Account Assistant to support daily account operations and ensure a high standard of service delivery. This role plays a key part in maintaining smooth communication between internal teams and clients, assisting with account coordination, documentation, and administrative support. The ideal candidate is organized, dependable, and motivated to grow within a professional services environment.

Requirements

  • Strong organizational and time-management skills
  • Clear written and verbal communication abilities
  • High attention to detail and accuracy
  • Ability to manage multiple tasks in a structured manner
  • Professional attitude and willingness to learn
  • Comfortable working in a team-oriented environment

Responsibilities

  • Assist with the day-to-day management of service accounts
  • Support account documentation, reporting, and record maintenance
  • Coordinate with internal departments to ensure timely service delivery
  • Monitor account updates and assist with follow-ups as needed
  • Maintain accurate records and ensure data integrity
  • Provide administrative and operational support to the account services team

Benefits

  • Competitive salary ($44,000 – $48,000 per year)
  • Opportunities for professional growth and skill development
  • Supportive and structured work environment
  • Training provided to ensure success in the role
  • Long-term career advancement opportunities
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