Service A/R Specialist

EMCOR Group, Inc.•Lewisville, TX

63d•$20 - $25•Onsite

About The Position

Dallas Mechanical Group (DMG) is a full-service provider of commercial HVAC construction, service, and maintenance solutions. DMG is a subsidiary of EMCOR Group, Inc., and is one of the largest, best-respected HVAC contractors in Texas. DMG is experienced in the installation and service of all types of commercial HVAC systems, offering complete mechanical, electrical, and plumbing (MEP) capabilities. We are one of the few contractors in the industry that offers complete in-house engineering and design capabilities in all three MEP disciplines. In-house engineering helps provide us with tighter control over project quality, budgets, and schedules. On thousands of projects in a range of industries, we have had the privilege of working with some of the state's leading contractors, developers, universities, governmental and military entities, and medical facilities. Our team has completed projects across Texas, including Dallas/Fort Worth, Austin, Houston, San Antonio, and more. Job Summary: Dallas Mechanical Group an EMCOR Company has an opening for a Service AR Specialist at their Dallas, TX location. The Collections Clerk will be responsible for all service and maintenance collections for our Service Department. If you are looking for a career in a fast paced, high energy work environment that provides opportunities for personal and professional growth, then we may have a home for you. Our strong market position and continued growth has helped us hire and retain some of the best local and regional talent, to undertake ambitious projects, and to become one of the largest most valued HVAC names in the region. We promote a safe and healthy work environment, and our employees will tell you DMG seems more like a home than a workplace. At DMG, we strive to create rewarding experiences and to provide a culture in which our employees can build a career and reach their full potential. We invest in our employees by offering training, mentoring and promotional opportunities.

Requirements

Billing experience preferred.
Commitment to quality and customer service to client and internal personnel
Proficient in both written and verbal communication
Must have excellent organizational and time management skills.
Must be able to work independently with little to no supervision.
Ability to prioritize, multitask and meet deadlines.

Responsibilities

Responsible for all service and maintenance collections.
Send out statements monthly.
Follow-up via phone and email with customer on overdue accounts.
Send certified letters to unresponsive customers.
Add all unresponsive customers to the record keeping sheet. Communicate support needed to management group.
Research invoices questioned by customers and respond to client account queries in a timely and professional manner.
Maintain up-to-date collections system.
Monitor customer account detail for non-payments, delayed payments and other irregularities.
Develop a recovery system and initiate collection efforts.
Carry out collection and reporting activities according to specific deadlines.
Data Entry
And other assigned duties

Benefits

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Our benefits include medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, Roth Retirement Savings Plan, and employee assistance and wellness programs.
We also provide paid time off and 8 paid holidays.
Equal Opportunity Employer/Veterans/Disabled

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