Server | Part-Time | Grand River Conference Center

Oak View Group•Dubuque, IA

1d•$14 - $15

About The Position

A Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, they maintain an acute focus on detail and hospitality. Banquet Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real-time, and uphold the ambiance and quality of the event. Beyond serving, Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. They are responsible for resetting spaces for subsequent events and ensuring that all equipment is cleaned and stored appropriately. Whether it's a formal gala, corporate event, or wedding reception. Banquet Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude.

Requirements

Experience in Food Service or Hospitality: Prior experience as a banquet server, waiter/waitress, or in a similar role in the food and beverage or hospitality industry is preferred.
Ability to Work in a Fast-Paced Environment: Strong multitasking and time management skills, with the ability to stay composed and efficient during busy events.
Customer Service Skills: Excellent interpersonal and communication skills to provide a welcoming and accommodating experience for guests.
Physical Stamina and Dexterity: Ability to stand for extended periods, carry heavy trays, and move quickly while maintaining precision and attention to detail.
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 25 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Responsibilities

Maintains knowledge of the menu and any special items being offered.
Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
Ensures neat presentation of all ordered items, with no spill-over.
Pre-buses tables and full buses tables when necessary during peak periods.
Maintains availability to work during many peak periods.
Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
Maintains high responsiveness to customer desires and requests.
Maintains a professional and clean appearance.
Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
Work concession stand events.