Server - Henry Dorrbaker's

Geronimo Hospitality Group•Beloit, WI

1d•$5•Onsite

About The Position

This role is for a Server at Henry Dorrbaker's, Beloit's coolest hangout spot, which features duckpin bowling, mini golf, vintage arcade games, and a giant bar with pub fare, craft cocktails, and brews. As a Server, you will be a key part of the Geronimo Hospitality Group team, responsible for ensuring every guest leaves with a lasting impression. Your role involves effectively serving customers, providing information to help with food and beverage selections, presenting order choices, and maintaining a warm and friendly dining experience. Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs that aims to push boundaries and values hard work.

Requirements

One year server experience preferred
Basic math skills required
Must be able to add, subtract, and count change back to customer
Legible handwriting
Strong customer service and oral communication skills
Must be 18 years of age
U.S. Work Authorization

Nice To Haves

Wine experience and/or certification
Experience with MICROS and Square POS Systems

Responsibilities

Take customers’ food and beverage orders
Ensure that all orders are accurate and brought to each table in a timely manner
Suggest appetizers and meals to customers based on the menu and specials
Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
Confirm orders with the chefs and bartenders whenever a clarification is requested
Assist with setting tables and rearranging tables to accommodate parties
Detailed knowing and understanding menus and beverage lists
Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility
Respect all of your co-workers and managers
Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
Present a clean and professional appearance at all times
Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests