Server, Seasonal

Bass Pro Shops • Islamorada, FL

5d

About The Position

POSITION SUMMARY: The Server has the responsibility to serve guests in an assigned station by providing courteous and efficient service that meets or exceeds guest’s dining expectations. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class guest service and ensures a pleasant and enjoyable dining experience for restaurant patrons. Completes training requirements and follows service standards as trained. Greets guests promptly and courteously in assigned workstation. Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging. Learns all menus and can communicate all food and beverage offerings. Effectively uses suggestive selling techniques. Records food and beverage orders, enters orders into computer system, monitors status of order preparation and safely transports order from kitchen to guest. Monitors and addresses guest needs during meal. Collects monies owed for food and beverages and properly performs all guest check accountability procedures. Performs tip declaration activities and compensates indirectly tipped associates, i.e., Bussers, Bartenders, Runners, as per established service procedures. Performs daily cleaning activities. Performs food running and station set-up / break-down responsibilities as assigned. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: High school diploma/GED preferred. KNOWLEDGE, SKILLS, AND ABILITY Experience in and passion for consumer service Willingness to learn new skills and be a team player An attitude of flexibility and mindfulness about the team approach Learn all menus and is able to communicate all food and beverage offerings Clean and clear service areas Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff Ability to memorize and become knowledgeable of menu items TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Regularly walks and stands. Occasionally lifts up to 50lbs. INDEPENDENT JUDGEMENT: Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Requirements

• Experience in and passion for consumer service
• Willingness to learn new skills and be a team player
• An attitude of flexibility and mindfulness about the team approach
• Learn all menus and is able to communicate all food and beverage offerings
• Clean and clear service areas
• Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
• Ability to memorize and become knowledgeable of menu items
• Regularly walks and stands
• Occasionally lifts up to 50lbs

Nice To Haves

• High school diploma/GED preferred

Responsibilities

• Serve guests in an assigned station
• Provide courteous and efficient service that meets or exceeds guest’s dining expectations
• Support a strong commitment to world class guest service
• Ensure a pleasant and enjoyable dining experience for restaurant patrons
• Complete training requirements and follows service standards as trained
• Greet guests promptly and courteously in assigned workstation
• Understand and execute established procedures for verifying guest’s ability to legally purchase and consume alcohol
• Know how to prevent a guest from overindulging
• Learn all menus and can communicate all food and beverage offerings
• Effectively use suggestive selling techniques
• Record food and beverage orders
• Enter orders into computer system
• Monitor status of order preparation and safely transports order from kitchen to guest
• Monitor and address guest needs during meal
• Collect monies owed for food and beverages and properly performs all guest check accountability procedures
• Perform tip declaration activities and compensates indirectly tipped associates, i.e., Bussers, Bartenders, Runners, as per established service procedures
• Perform daily cleaning activities
• Perform food running and station set-up / break-down responsibilities as assigned

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED