Server, Food & Beverage

J.F. Shea•Queen Creek, AZ

81d•$12•Onsite

About The Position

Encanterra Country Club Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state's top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek. Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona POSITION OVERVIEW: The Server serves food and beverages, providing prompt and courteous service to guests in the restaurant, bar, and patio. This position reports to the Food & Beverage Manager.

Requirements

High School diploma or equivalent preferred.
One to three months' related server experience preferred.
·Must meet the state and federal minimum age requirement for serving alcohol.
Current Food Handlers Card and TIPS Certification (Training for Intervention Procedures).
Ability to understand and implement BSRG dining standards.
Ability to add, subtract, multiply and divide; must be able to calculate discounts, and percentages.
Ability to contribute to a productive and friendly work environment by maintaining a positive attitude.
Ability to read and comprehend simple instructions, short correspondence and memorandums.
Ability to speak effectively and present information to another person and in small group situations with guests and team members.
Must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected.
This position requires a flexible schedule to include evenings and weekends.

Responsibilities

Greet and serve guests in an energetic and friendly fashion.
Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services.
Write orders; relay food orders to the kitchen and beverage orders to the bartender.
Serve food and beverages and clear tables following service etiquette and facility procedures.
Connect with guests at assigned tables throughout the dining experience to assure all guest needs are met and excellent service is provided.
Work as team, following direction from the Lead Server or Food &Beverage Manager.
Notice and report potential safety issues or customer concerns to a supervisor.
Check identification to assure customers are the legal age to purchase alcohol.
Handle cash and card transactions, ensure charges are accurate and return correct change to guests.
Other duties and responsibilities may be assigned.

Benefits

New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.
Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year.
Full-Time team members are eligible for 7 paid holidays annually.
Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.
All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

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