Server Assistant, Desire Oyster Bar

Sonesta Hotels • New Orleans, LA

9d • Onsite

About The Position

The server assistant is responsible for the clearing and setting of tables as well as providing assistance to the service team in a timely manner. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Build solid relationship with your Colleagues Treat colleagues with respect and dignity Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone

Requirements

• Track record of delivering exceptional guest or client experience
• Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
• Strong communication skills
• Appropriate professional appearance and demeanor
• Valid ServSafe Food Handler Certificate required

Responsibilities

• Assists servers in their tasks
• Ensures all service stations in the kitchen are stocked and ready for service
• Removes soiled dishes from table; brings to dish washing area
• Completes set up and teardown of dining events as assigned
• Carry food trays to tables using the correct seat positions on the ticket
• Place entrée to the correct seat positions accordingly
• Sets tables with silverware, glassware and other items
• Polishes silverware before and after shifts
• Cleans dining room areas
• Stocks servers’ station with supplies
• Other duties and responsibilities may be assigned

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees